Insurance Support

    Insurance is confusing. You don't have to figure it out alone.

    Our team navigates plans, referrals, authorizations and out-of-network pathways every day. Here's how it works — in ordinary words.

    What our team does for you

    1. 1

      We identify your plan

      You tell us who your insurer is — we take it from there.

    2. 2

      We check network status

      We confirm whether we're contracted with your specific plan, not just the insurance company name.

    3. 3

      We verify benefits

      We call your plan to confirm coverage details, visit limits and what paperwork is required.

    4. 4

      We handle the paperwork

      Referrals, authorizations, and — when needed — LOA or SCA requests.

    5. 5

      We explain it in plain language

      Before your first visit, you'll know what's approved, what's pending, and what you may owe.

    Insurance words, translated

    Not sure where you stand?

    Tell us a little about your child and your plan — we'll review it and come back with a clear next step.

    This page is general education, not a benefits determination. Coverage, authorization and LOA/SCA decisions are always made by your insurance plan. We can never guarantee coverage.