Privacy Policy

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, address, email address, and phone number
• Date of birth and demographic information
• Insurance information and billing details
• Emergency contact information
• Information submitted through contact forms or appointment requests

Protected Health Information (PHI)

As a healthcare provider, we collect health-related information necessary to provide therapy services, including:

• Medical history and diagnoses
• Treatment plans and progress notes
• Assessment results and therapy documentation
• Communications between you and our clinical team

Note: The collection, use, and disclosure of PHI is governed by HIPAA and our Notice of Privacy Practices. Please see our HIPAA Compliance page for detailed information.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our therapy services
• Schedule appointments and communicate with you about your care
• Process insurance claims and billing
• Send appointment reminders and follow-up communications
• Respond to your inquiries and provide customer support
• Comply with legal obligations and professional standards
• Improve our website and user experience
• Send newsletters or updates (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• With Your Consent: When you have given us explicit permission
• For Treatment: With other healthcare providers involved in your care
• For Payment: With insurance companies and billing services
• For Healthcare Operations: For quality improvement and administrative purposes
• Legal Requirements: When required by law, court order, or government regulation
• Service Providers: With trusted third parties who assist in operating our website and services, subject to confidentiality agreements

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and updates
• Staff training on privacy and security practices
• Physical security measures at our facilities

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

Your Rights Under Nevada Law

Under Nevada Revised Statutes (NRS) Chapter 603A, Nevada residents have the right to:

• Request that we do not sell your personal information (we do not sell personal information)
• Submit a verified request regarding the sale of covered information

To exercise these rights, please contact us using the information provided below.

Children's Privacy

As a pediatric therapy provider, we collect information about minor children with the consent of their parents or legal guardians. Parents and guardians have the right to:

• Review their child's personal information
• Request corrections to inaccurate information
• Request deletion of their child's information (subject to legal retention requirements)
• Refuse further collection of their child's information

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.